Consumer Education

The Federal Trade Commission has published a 21-page pamphlet: When Bad Things Happen to Your Good Name. It covers many worthwhile topics: How identity theft occurs, Minimize your risk, Choosing to share personal information, If you're a victim, Where there's help, Resolving credit problems and Resources. Spotlight readers employed by financial services firms may find the pamphlet to be a customer-friendly item to display on their counters.